Shipping and Handling Policy
Effective Date: Dec 1st, 2024
Welcome to RRR Clothing Co! We are proud to offer worldwide shipping from our online clothing store based in Tampa, Florida. Below is our detailed Shipping and Handling Policy to ensure a smooth and transparent experience for all our customers.
1. Processing Time
All orders are processed within 1–3 business days (Monday–Friday) from the time of purchase. Orders placed on weekends or holidays will be processed the next business day. Please allow additional time for order processing during peak seasons, such as holidays or sales events.
2. Shipping Options & Costs
We offer multiple shipping options based on the destination and urgency of delivery:
- Domestic Orders (USA):
- USPS Ground Advantage®: Delivers packages in 2–5 business days.
- Priority Mail®: Provides delivery within 1–3 business days.
- Priority Mail Express®: Offers next-day to 2-day delivery by 6 PM, with a money-back guarantee.
- Please note that these delivery times are estimates and can vary based on factors such as the origin and destination locations, as well as the time of drop-off.
- International Orders:
- Standard International Shipping: 7–14 business days.
- Expedited International Shipping: 3–7 business days.
Shipping rates are calculated at checkout based on the weight of the items and destination. Please note that delivery times may vary depending on the country and customs processing.
3. International Shipping
We are happy to offer worldwide shipping to many countries! Please ensure that your shipping address is complete and accurate to avoid delays. Keep in mind that international shipments may be subject to customs fees, taxes, and duties based on your country’s regulations. These additional charges are the responsibility of the customer, and we recommend checking with your local customs office for more details.
4. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number. You can track your order through the provided carrier’s website.
5. Shipping Delays
While we make every effort to ensure timely delivery, we are not responsible for delays caused by carriers, weather conditions, holidays, or customs processing. If you experience a delay, please contact the carrier directly for more information.
6. Lost or Damaged Packages
We are not responsible for lost or damaged packages once they have been shipped. However, we do encourage you to contact us if you experience any issues with your order. For peace of mind, we recommend selecting insurance or signature confirmation at checkout for higher-value orders.
7. Shipping Restrictions
Due to local regulations, some items may not be available for shipping to certain countries. If we are unable to fulfill an order to your location, we will notify you promptly.
8. Incorrect Shipping Address
Please double-check your shipping address before completing your order. We cannot be responsible for delays or lost packages caused by incorrect addresses. If you notice an error in your address, please contact us immediately at Info@rrclothingco.com.
9. Returns & Exchanges
Our Return Policy outlines the process for returning or exchanging items. Please review this policy carefully for instructions on how to initiate a return or exchange.
If you have any further questions about shipping, feel free to contact our customer service team at info@rrrclothingco.com. We’re here to help!
Thank you for shopping with RRR Clothing Co!